SINGAPORE – Shiji, the global hotel technology innovator, is pleased to announce that Park Hotel Group has selected Shiji Enterprise Platform (PMS) to further enhance its guest experience. As one of Asia Pacific’s leading hotel companies, Park Hotel Group continues to innovate by integrating cutting-edge technology. Located in Japan’s picturesque Ishikari Bay, Grand Park Otaru is known for its stunning views and exceptional amenities and was the first location to go live with Shiji Enterprise Platform earlier this month.

The decision to adopt the Shiji Enterprise Platform was motivated by the platform’s guest-centric design, which focuses on guest profiles and includes robust security and privacy measures. Grand Park Otaru is the first hotel in the group to implement this advanced property management system (PMS), building on existing use of Shiji ReviewPro and Infrasys Cloud POS. This integration underscores Park Hotel Group’s commitment to leveraging technology to deliver unparalleled guest experiences.

We are delighted to introduce Shiji technology at Grand Park Otaru and continue our innovation activities, which are part of the Park Hotel Group’s DNA. said Shin Hui Tan, Managing Director of Park Hotel Group. The Shiji Enterprise Platform won us over with its user-friendly interface, seamless integration and quick implementation capabilities. We find Shiji PMS and its product suite to be flexible yet scalable, which significantly improves our guests’ experience and helps hoteliers like us streamline their workflows. We look forward to building a long-term relationship with Shiji as we continue to leverage modern hospitality solutions to grow.

The Shiji Enterprise Platform is distinguished by its comprehensive approach to guest profile management, ensuring that every interaction is tailored to each guest’s individual preferences and needs. In addition, the platform at Grand Park Otaru is integrated with several industry-leading systems, including Infrasys, ReviewPro, Shiji Analytics, Shiji Payments Tokenization, VisiOnline (door lock), TL Lincoln, iHotelier, Dynamic NAV, ANT Labs, JDS PBX Call Accounting, Cloud Printing, and Lighthouse. These integrations ensure a seamless and personalized guest experience while streamlining hotel operations.

Park Hotel Group is a leader in luxury and service excellence, said Nikkie Singh, Senior Vice President, APAC & Middle East at Shiji Group. Their choice of the Shiji Enterprise Platform reflects their forward-thinking approach and commitment to improving guest service through technology. It has been a great experience working with the corporate and hotel teams to achieve this success.

As Park Hotel Group continues to explore new ways to integrate technology into its operations, the partnership with Shiji underscores its commitment to staying ahead of industry trends and exceeding guest expectations.

About the Park Hotel Group

Headquartered in Singapore, Park Hotel Group is one of the leading hotel companies in the Asia Pacific region. Founded in 1961, Park Hotel Group has a growing presence in the region and now has hotels and resorts in key destinations in Singapore, China, Japan, the Maldives and more. Park Hotel Group’s brand portfolio includes the luxurious Grand Park, the upscale Park Hotel, the mid-range Destination and Park Rewards, a special loyalty program that rewards guests, restaurant visitors and corporate clients.
 
For more information about the Park Hotel Group, please visit www.parkhotelgroup.com

‍Information Shiji
Shiji is a multinational technology company that provides software solutions and services to companies in the hospitality, food service, retail and entertainment industries. These include hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a hotel network solutions provider, Shiji now employs over 5,000 people across over 80 subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail stores. For more information, visit shijigroup.com

Crystal Phuong
Senior Marketing Manager, APAC and Middle East

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