PHILADELPHIA, August 13, 2024 (Newswire.com) –
Jacksons Food Stores partners with Lula Commerce to provide customers with a seamless online ordering and delivery experience at stores across five states.

The initiative aims to revolutionize the way Jacksons interacts with its customers by providing seamless digital experiences across all major order-to-go and pickup markets, including UberEats, Doordash, Amazon, Grubhub, Seamless and Postmates. The optimized digital environment will be integrated into the communities where Jacksons operates in Idaho, Arizona, Nevada, Oregon and Washington.

“There is a new standard for convenience in the marketplace as in-store pickup and delivery options give customers more freedom than ever to shop when and how they want,” said Cory Jackson, president of Jacksons Food Stores. “Jacksons is once again leading the industry in providing our customers with the best possible experience, regardless of how they shop with us.”

Lula Commerce’s platform is designed to enable Jacksons and other retailers to introduce direct ordering capabilities that increase brand engagement. This end-to-end solution will help Jacksons reduce the internal resources required to manage related tasks, allowing the Jacksons team to focus on driving greater customer engagement.

“Jacksons is truly an innovative partner. The Jacksons team is a hallmark of operational excellence and it has been a pleasure to work together to roll out digital ordering across all Jacksons stores,” said Adit Gupta, co-founder and CEO of Lula. “Our mission is to provide retailers of all sizes with access to world-class digital experiences. By integrating our platform into Jacksons’ operations, we aim to drive significant growth and streamline their journey to digital transformation.”

The expanded partnership comes after Lula completed a successful pilot program to support the delivery and pickup experience for Jacksons guests in Idaho’s Treasure Valley, Jackson’s home base. The program was in high demand and resulted in positive customer response.

As consumer behavior rapidly evolves, Jacksons Food Stores is ready to support its customers with leading technologies. By leveraging Lula Commerce’s comprehensive product range, Jacksons offers an enhanced shopping experience tailored to the unique needs of each community it serves.

About Jackson’s Food Stores Inc.

Since John D. Jackson founded Jackson’s as a single gas station in 1975, the family-owned business has grown into a nationally recognized chain with over 300 company-owned convenience stores in Idaho, Nevada, Oregon, Washington, Arizona, California and Utah under the Jacksons Food Stores and ExtraMile by Jacksons Convenience Store brands.

About Lula Commerce

Lula Commerce is a leading provider of digital commerce solutions for leading retailers. Our mission is to advance connectivity and empower brands to serve shoppers across multiple channels, while minimizing the operational effort and expertise required to create exceptional customer experiences. Lula’s product suite helps brands digitally transform and positions us as a trusted growth partner by offering specialized expertise and integrations that connect all aspects of the digital ecosystem.

Source: Lula Commerce & Jacksons Food Stores