ADT has “no reason to believe” that customers’ private security systems were compromised when cyber attackers accessed the company’s databases.
BOCA RATON, Fla. — Home security giant ADT confirmed in a regulatory filing with the U.S. Securities and Exchange Commission on Wednesday that it was recently hacked but there was “no reason to believe” that customers’ home security systems were compromised when cyber attackers accessed the company’s databases.
“ADT has determined that an unauthorized individual has gained access to certain ADT customer information,” a spokesperson for the home security company said in an email to SSI. “The company took immediate action: implemented our cybersecurity protocols, increased our alert levels and began a forensic review of our systems.
“We can confirm that none of our customers’ home security systems were compromised and no personally sensitive credit card or banking information was accessed. The privacy and security of our customers is our highest priority and we have taken several steps to protect their information, including immediately activating strict cybersecurity protocols,” the statement said. SSI says.
The filing “did not specify when the cyberattack and data breach occurred,” but revealed that the attackers accessed the security company’s databases containing customers’ home addresses, email addresses and phone numbers,” according to a report from TechCrunch.
More information about the cyberattack on ADT Home Security
According to the TechCrunch report, ADT did not specify in its SEC filing how it knew customers’ systems were unlikely to be compromised in the cyberattack. The company’s statement said a “small percentage” of customers were affected, but did not provide specifics, the report said.
According to TechCrunch, there were six million customers in ADT’s database in June 2024.
ADT’s disclosure of the cyberattack on its home security company’s customer database “comes a week after a salesperson on a well-known cybercrime forum viewed by TechCrunch claimed in a July 31 post that he had stolen over 30,000 customer records from ADT,” the report said.
TechCrunch was not immediately able to confirm the authenticity of the claims, the report said.
If you enjoyed this article and would like to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
