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Tulsa International Airport tests robots to assist travelers


Tulsa International Airport tests robots to assist travelers

There is a new robot at Tulsa International Airport that explains all the airport’s offerings to travelers.

Although it is a trial run, the airport says people are already enjoying it.

“You can check flight information, see what restaurants are available here in Concourse B, in our guest services area, in our new Discovery Lab area and many other things you can do while you wait for your flight,” said Stephanie Chester of Tulsa International Airport.

She says the airport is the only one in the country testing this type of robot.

The robot is called CLOi and hangs around in Hall B.

It is a test, but it could be permanent if enough travelers use it.

“We saw a lot of kids playing with the robot. There’s even a feature where you can take a photo with the robot. A lot of kids enjoyed that feature. When you stand further back in the hall, you see different restaurants and know what to expect on the way to your gate,” said Chester.

She says the airport has put a lot of emphasis on the guest experience over the past year, adding things like the new Discovery Lab area and a new art installation, and CLOi is designed to make waiting for your flight a little more pleasant, too.

“So there are different things we can do to connect with customers and give them a feel for Tulsa whenever they arrive at the airport. And that’s just another way we’re continually improving that experience,” Chester said.

CLOi will be located in Hall B for the next two weeks.

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