CHICAGO (CBS) — A father is expressing his emotions after his daughter was struck and killed by a train two weeks ago, questioning the safety of the train station in question and wondering if more could have been done to prevent her death and the deaths of others.

There are no lights, arms or signs at the South Shore Hegewisch Station.

“We need to know why there are no safety precautions, especially at the Hegewisch stop.”

“There are just so many questions. No answers at the moment.”

Just two weeks after his 22-year-old daughter Grace Bentkowski was killed while crossing the tracks, Phil Bentkowski is filled with grief and unanswered questions.

“She was on the news. She loved the news. And if this is her way of patting me on the shoulder and saying, ‘Dad, this needs to be on the news, we need to get it out,’ then it has to be,” Bentkowski said.

The last time her family heard from her, she was on her way home from her job on the South Shore Line in Dyer, Indiana.

“She would always ask, ‘Mom, what’s for dinner? What’s for dinner?’ And my wife would say, ‘Chili, cornbread, this and that.’ She’d say, ‘Yippee.’ That was the last text message,” Bentkowski said.

They tracked her location through an app. She got off at the Hegewisch stop but never made it home. The app then tracked her to the University of Chicago Medical Center, where Phil Bentkowski peppered her with questions.

“What happened to my little girl? Why wasn’t I notified? What’s going on? I don’t know what to expect when I get there. Where I’m going,” Bentkowski said.

Hours later he learned that his only daughter had died.

“I’m looking for answers. I’m looking for answers. And I want people to be aware of their surroundings, no matter what train they’re on. But especially on this train,” Bentkowski said.

The family said Grace got off the train before 7 a.m. She walked along the platform and then turned right to get to the parking lot when she was struck by a westbound train leaving the station.

“She had no phone in her hand and no earplugs in her ears. The only thing she had in her hands at that point were her car keys,” Bentkowski said.

Now he is trying to find answers and prevent others from experiencing this tragedy while remembering and mourning his daughter.

“Not hearing her laugh, like I said, not being able to hold her and say, ‘I love you.’ Kiss you on the forehead. You know, watch her get married,” Bentkowski said.

CBS News Chicago contacted the South Shore Line and received the following response:

Our sincere condolences go out to the family and friends of the young woman who was hit by a South Shore Line train at Hegewisch station on July 25 and later died.

Nothing is more important to the Northern Indiana Commuter Transportation District and the South Shore Line than the safety of our passengers. We are committed to getting every passenger to their destination safely and we maintain and operate the railroad in accordance with Federal Railroad Administration safety regulations.

Designated pedestrian crossings at train platforms are ADA accessible with tactile warning strips. The South Shore Line reminds all pedestrians and motorists to always look both ways before crossing train tracks and that one should never cross train tracks without looking both ways. You must always expect a train on any track, at any time, in any direction.