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Forever New introduces OneView to improve in-store order processing


Forever New introduces OneView to improve in-store order processing

Australian womenswear brand Forever New has selected OneView’s Software as a Service (SaaS) unified commerce platform to transform order fulfillment in its stores.

OneView was selected for its modern cloud architecture that provides SaaS solutions for real-time inventory management and omnichannel order fulfillment optimization.

The solution is designed to enable digital interaction with stores, giving every store associate the ability to implement in-store fulfillment options by providing a unified view of orders, transactions, customers and inventory.

Naresh Teckchandani, General Manager of Information Technology at Forever New, said: “At OneView, we have found modern and flexible store tools and technologies that enable customers to connect with our brand across their entire omnichannel experience.

“OneView’s composable API (application programming interface)-based architecture gives us the control we need to make our global omni-vision a reality as customer behavior changes and the brand grows.”

OneView can quickly launch SaaS solutions and its platform capabilities enable complete headless control.

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This enables Forever New to curate experiences that align with its global strategies and customer objectives.

The Forever New brand is present in 25 markets and operates more than 480 retail and concession stores worldwide.

Linda Palanza, CEO of OneView, said, “We are honored to partner with Forever New as they leverage our unified commerce platform to realize their omnichannel vision.

“Our goal is to provide best-in-class solutions that give them greater agility, control and speed to market to maximize their brand impact and engagement.”


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