In this edition of International Airport Review, we feature articles from industry experts on a range of topics including: accessibility, workforce, sustainability, non-aeronautical revenue, biometrics, digital transformation, winter operations, retail and the airport experience. Plus, in this month’s Editor’s Pick article, we discuss how Generation Z is shaking up the travel industry.
In this issue:
LEADERS SERIES
2024 is the year of reclaiming the title: Toronto Pearson International Airport
Deborah Flint, CEO of the Greater Toronto Airport Authority (GTAA)
PROJECT FILE
Creating a commercial airport with a private terminal experience: Red Sea International (RSI)
Michael White, Chief Commercial Officer of Red Sea International Airport
AIRPORT ACCESS
Improving airport connectivity at Carrasco International Airport
Federico Cabrera, Operations and Experience Manager at Aeropuertos Uruguay
AIRPORT DEVELOPMENT
Visionary expansion of Bangalore Airport: A new era for South India’s aviation hub
Satyaki Raghunath, Chief Operations Officer, Bangalore International Airport
WINTER OPERATION
Mastering the winter sky: Winter maintenance of runways is like a carefully rehearsed dance routine
Pyry Pennanen, Head of Airport Maintenance, Finavia, Helsinki Airport
FEATURE INTERVIEW
Emirates culture and hospitality are at the heart of Zayed International Airport
Elena Sorlini, Managing Director and CEO, Abu Dhabi Airports
WORKFORCE
Engaging the next generation of aviation
Dr. Roxani Athousaki, Deputy Head of Programme and Interim Head of Programme, Coventry University, Wroclaw
Editor’s selection
Generation Z travelers have grown up and airports are there for them
Karen Mazurkewich, Vice President of Stakeholder Relations and Communications, Toronto Pearson Airport
BIOMETRICS
Indian aviation soars with Digi Yatra’s biometrically-enabled passenger experiences
Suresh Khadakbhavi, CEO, Digi Yatra Foundation
VOICE OF THE INDUSTRY
Revitalizing African Aviation: A Vision for Connectivity, Growth and Sustainability
Adefunke Adeyemi, Secretary General of the African Civil Aviation Commission (AFCAC)
AIRPORT EXPERIENCE
Behind the Success: DFW’s Secrets to Excellence and Future Innovation
Sharon McCloskey, Vice President of Customer Experience, Dallas Fort Worth International Airport
SUSTAINABLE AIRPORTS
Pioneering sustainable aviation at Milan SEA airports
Alessandro Fidato, Chief Operations Officer, SEA Milan Airport
FUTURE VISION
Preparing for the future of travel at Denver Airport
Phillip Washington, CEO, Denver International Airport (DEN)
AIRPORT RETAIL
Mastering the future of airport concessions: An interview with Sabine Trenk, CEO of Fraport USA
Sabine Trenk, CEO, Fraport USA
NON-AIRCRAFT REVENUE
Expansion of the catering and retail offering at Helsinki Airport
Nora Immonen, Vice President and Director of Commercial Services. Finavia
PASSENGER EXPERIENCE
Developing a local F&B and retail program for San Francisco Airport
Cheryl Nashir, Director of Revenue Development, San Francisco International Airport
DIGITAL TRANSFORMATION
Promoting innovative technologies to reduce personnel dependency at Tokyo Narita Airport
Tatsuya Narukiyo, Head of DX Development and Planning Department, Tokyo Narita International Airport
