Port Talbot woman died of blood clot after being sent home from hospital

Jade Ellis died hours after being sent home from hospital

Family photo Jade Ellis, with long curly black hair, wears makeup and smiles at the camera — Jade Ellis died hours after being sent home from hospital

A mother died of a heart attack caused by a blood clot after being discharged from hospital – her family claimed the NHS had “let them down”.

Jade Ellis, 36, was discharged from the Princess of Wales Hospital in Bridgend “within half an hour” of arriving with chest pains.

But she died in the arms of her 18-year-old son shortly after arriving home in March 2020.

Cwm Taf Morgannwg health authorities apologised and the family said they had been paid £160,000 in compensation.

Sandra Bartlett and Deanna Ellis say Jade Ellis has been let down by the NHS

Sandra Bartlett has red lipstick and black hair. Deanna Ellis has light brown hair, big glasses and wears a black top and cardigan. — Sandra Bartlett and Deanna Ellis say Jade Ellis has been let down by the NHS

Mrs Ellis’ son began CPR while on the phone to a paramedic while waiting for an ambulance to arrive at their home in Cwmavon, Neath Port Talbot, but it was too late.

Her daughter, Deanna Ellis, 20, said she will never forget the shock of seeing her mother lying dead on the bedroom floor.

“I ran upstairs to see her and collapsed,” she said.

“It took two or three people to get me off her because she just wouldn’t wake up,” she said.

Port Talbot street artist Steve Jenks has painted a mural of Jade Ellis

Deanna Ellis, who has light brown hair and glasses, and Sandra Bartlett, who wears a leopard print top and black shirt, stand in front of a mural by Jade Ellis — Port Talbot street artist Steve Jenks has painted a mural of Jade Ellis

Sandra Bartlett, 61, Ms Ellis’ mother, said: “I thought I was looking into someone else’s life.”

Mrs Bartlett said her daughter had undergone a “quick ECG” (electrocardiogram) before being discharged from hospital.

“When she came to hospital she should have had a blood test,” Ms Bartlett added.

“They could have given her a blood thinner, they could have put in stents, but more importantly, they could have kept her in the hospital.

“The NHS is an amazing service provider but they failed my daughter. They let her down with something as simple as a blood test.”

Mrs Ellis’s two children received £160,000 in compensation from the NHS, of which £30,000 was spent on legal fees.

Mrs Bartlett said the pain the family had endured was irreversible.

“I had a meeting with the hospital and they said to me a phrase I will never forget: ‘Mistakes happen.’

“This mistake cost a young woman her life.”

Cwm Taf Morgannwg University Health Department expressed its “deepest condolences” to the family.

“As a health authority, we have apologised to Jade’s family for the instances where her care fell short of the high standards we expect for all our patients and have ensured that the lessons learned from this case feed into future improvements in care.”

NHS Wales said it had no further comment.

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