GenAI has many well-known use cases: models like GPT-3 and DALL-E can be used to write articles, essays and social media posts or generate images and help create animations or videos. Customer service, personal support and code development are other well-known uses of GenAI. But the technology’s potential goes far beyond these applications. In this […]
A lawsuit accuses Talkdesk and LegalShield of “secretly” intercepting, recording and analyzing customer communications without their consent. This allegation is the second time in a matter of months that Talkdesk has been involved in litigation. In July, Patagonia, one of the company’s clients, was sued for a similar offense. Like Patagonia, LegalShield uses Talkdesk’s CCaaS […]
An optimized checkout experience and the use of generative, artificial intelligence-powered handheld devices for employees have improved the in-store shopping experience. Goalthe retailer said on Wednesday (21 August). Target was able to improve the in-store checkout experience in the second quarter after Self-service checkout and ensuring adequate staffing in the full-service areas, Target Chief Operating […]
How to use ChatGPT effectively Plan your meals or workout routines with ChatGPT. Problem solved, USA TODAY In the not-too-distant future, Attia Youseif, a professor of Arabic language and culture at Indiana University, imagines a world where there are no textbooks in classrooms. “The printed or traditional textbook should not exist,” says Youseif. “It would […]
