As the new school year approaches and parents shell out hundreds of dollars, retail giants Amazon and Walmart are vying to be shoppers’ first stop for their school-related needs. John Furner, president and CEO of Walmart’s U.S. business, spoke about the company’s back-to-school initiative and the early successes of that effort during Walmart’s earnings call […]
As summer sales events like Amazon Prime Day and Walmart+ Week capture consumers’ attention each year, a recent PYMNTS Intelligence report examines key insights into shopper behavior and sales trends. The report, “Shoppers flocked to Amazon Prime Day and Walmart+ Week for more than just discounts,” examines how consumers used these promotions, what they bought, […]
Forget Allen keys and wordless instructions. IKEA’s latest innovation comes with propellers and algorithms. The Swedish furniture giant is taking to the skies—or at least the ceiling—with a fleet of drones powered by artificial intelligence (AI). Their mission is to tackle the chaos of inventory management in IKEA’s massive warehouses. After a year of testing […]
The transportation industry is a high-speed world of logistics and delivery where efficiency and speed are paramount, but the methods many transportation companies use to conduct financial transactions are not evolving at the same pace. A recent PYMNTS Intelligence report titled “Faster Than Ever: Real-Time Payments in the Transportation Industry,” published in partnership with The […]
Supply and demand are the eternal balancing act in the economy and also in payment transactions. Drew Edwards, CEO of Ingo Payments, told Karen Webster that there has been a 7% year-over-year increase in the use of instant payments as a payout option in the insurance industry, according to data jointly found by Ingo and […]
The Consumer Financial Protection Bureau (CFPB) has taken a clear position on the use of artificial intelligence (AI) in financial services: there are no exceptions to existing consumer protection laws for new technologies. In an August 12 comment letter to Treasury Secretary Janet Yellen, the CFPB outlined its approach to regulating AI and other new […]
Real-time paymentsknown for their speed and immediacy, face implementation hurdles, primarily due to security concerns. Financial institutions (FIs) and Payment providers Find the balance between fast transaction processing and strict security measures, artificial intelligence (AI) proves to be a crucial tool in overcoming these obstacles. A recent PYMNTS Intelligence Report, “Immediate impact: The role of […]
As retail giants Amazon and Walmart compete to be consumers’ first choice for their daily needs, the two companies view delivery time as a key factor in customer loyalty. Amazon, for its part, said in its second-quarter earnings call last week that faster delivery speeds are leading to higher consumer spending in key consumer goods […]
In the expansive rental market, where more than 34% of Americans make monthly payments, traditional methods like checks and electronic transfers are proving inefficient. Even as billions of renters’ money flows to landlords, outdated payment systems cause delays and frustration. Faced with increasing economic pressures and declining tenant satisfaction, property managers are increasingly faced with […]
Telemedicine has evolved from a niche service to a central element of healthcare delivery, a shift accelerated by the COVID-19 pandemic. This evolution reflects a broader trend toward digital health solutions that are fundamentally transforming patient care. “We are creating an on-demand experience where patients receive care across all channels,” Aniq RahmanFounder and CEO of […]
